Here are the different roles and what they do in our courses. To reach out to any of them, you can tag them in a post or send them a message on the platform.
Teaching Team Lead
This person guides the course through:
- Inspiring you with rich provocations, questions, and feedback to push your work further
- Guiding you in your journey so you know what to do and when to do it
- Connecting you with other learners to encourage collaboration
Teaching Assistants (TAs)
TAs are primarily here to give feedback on assignment and project submissions.
Alumni Coach Fellows
Fellows are hand-picked IDEO U alumni who have demonstrated excellence in a previous run of one of our four courses. They are here to provide guidance and feedback, and to participate in discussions.
IDEO U Support
Our support staff is here to answer questions about our platform, payments, enrollment or technical hiccups. To contact us, send an email to firstname.lastname@example.org or checkout the discussion board section and select "Technical Issues" under topics on the right hand side of the screen.