Who do I reach out to for what?

Here are the different roles and what they do in our courses. To reach out to any of them, you can tag them in a post or send them a message on the platform.

Teaching Team Lead

This person guides the course through:

  • Inspiring you with rich provocations, questions, and feedback to push your work further
  • Guiding you in your journey so you know what to do and when to do it
  • Connecting you with other learners to encourage collaboration

Teaching Assistants (TAs)

TAs are primarily here to give feedback on assignment and project submissions.

Alumni Coach Fellows

Fellows are hand-picked IDEO U alumni who have demonstrated excellence in a previous run of one of our four courses. They are here to provide guidance and feedback, and to participate in discussions.

IDEO U Support

Our support staff is here to answer questions about our platform, payments, enrollment or technical hiccups. To contact us, send an email to hello@ideou.com or checkout the discussion board section and select "Technical Issues" under topics on the right hand side of the screen.

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